- How to reach us?
You can either send us a message through the blue dot on the bottom right hand corner of the page, or email your questions to: Support@theselene.com
- When will my products ship?
We ship within 2 business days of you ordering, from Florida. We will email you the tracking information as soon as your package is shipped. Allow 48 hours for the tracking numbers to update.
- What are the products made from?
Our products are made from 100% GOTS certified organic cotton. The strict international standards ensure complete purity at all levels. They are also FDA approved. Tampon Tribe products are also ICEA certified. Emerita pads are natural cotton. All of them are biodegradable. If you would like to learn about each brand, and their processes, click on the ‘Our Brands’ tab.
- What about Fair Trade?
Fair Trade is a certification for products produced in developing countries that do not have industrial labor laws. Our products are manufactured in first world, developed countries (Europe) that have fair labor laws and working conditions.
- What about GMO?
Organic standards prohibit the use of Genetically Modified Organisms (GMOs) so you can rest assured that all our products are 100% GMO free.
- Shipping Charges:
Shipping is free for all orders over $10 within the Continental United States.
With the exception of shipments to Hawaii and Alaska, shipments to North American residences and other physical addresses are sent via UPS ground.
Shipments to post office boxes are sent via USPS.
Either way, shipping rates are calculated automatically using UPS Ground Rates.
Hawaii, Alaska, U.S. Territories:
Shipments to Hawaii, Alaska and U.S. Territories are priced and sent via United States Postal Service (USPS) Priority International service.